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AIB Issues Stark Warning To Customer Following 59% Increase In Payment Fraud Cases

By Dalton Mac Namee
07/08/2026
Est. Reading: 2 minutes

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AIB have warned customers, following reports of a 59% increase in payment fraud cases in July.

Customers have been told to be aware of any text messages claiming to be from a bank or trusted organisation.

They are followed up by a phone call claiming to be a member of staff from this alleged organisation. The will try to create a sense of urgency, convincing the person to act quickly and share security codes or send funds to a private bank account.


The bank has warned that text messages and phone calls from criminals pretending to be from trusted organisations has increased hugely, leading to more people being deceived into sending money, submitting security codes, bank cards or even cash.

The fraudsters have been using sophisticated techniques to gain people's trust, while convincing them to transfer funds or reveal personal security information, the bank have added.

AIB have said that fraudsters will persuade customers to withdraw money before arranging a collection point. They have been urged to "wait a sec, double check" before replying to this shock request.

The bank has insisted that they will never ask customers to share security codes, login information or passwords, or move money to a "safe account", or withdraw money on their behalf.

AIB Warning

Head of Fraud Intelligence at AIB, Harold Perez said: "We are seeing a notable increase in the number of customers being targeted in sophisticated text message and phone call scams.

Perez continued: "Fraudsters continue to adapt their tactics and are becoming increasingly convincing in the way they target customers", he added. "We are asking customers to 'wait a sec, double check' before acting on any unexpected request". 

"A genuine organisation will never pressure you into making immediate decisions about your finances". 

Mr Perez has warned that tricksters are highly skilled at creating this sense of urgency and trust, and are using very sophisticated systems.

"Our advice is simple: take a second to think before acting. Never move money to a so-called safe account, never share security codes, and never hand over your card, PIN or cash to anyone claiming to be us", he said.

"If you're unsure, end the conversation and contact us directly using a trusted phone number. Taking a moment to pause could prevent significant financial loss", (all quotes according to RTÉ).

Written by Dalton Mac Namee

Dalton Mac Namee is a content writer for Nova.ie and a freelance GAA reporter from Louth, Ireland.

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