Ticketmaster has been accused of attempting to mislead Oasis fans when tickets for the band's reunion concerts in Croke Park went on sale in 2024.
Ireland's consumer watchdog has begun legal action against the ticketing platform and accused it of breaching consumer law.
The Competition and Consumer Protection Commission (CCPC) has alleged that the ticketing platform committed two breaches of the Consumer Protection Act in connection with ticket sales for last summer’s concerts.
According to a recent report in the Irish Times, the first allegation is that Ticketmaster engaged in a misleading commercial practice by offering platinum tickets to the Oasis concerts for sale “in a manner which would be likely to cause the average consumer to be deceived or misled in relation to the main characteristics of that product ... and to make a transactional decision that the average consumer would not otherwise make”.
CCPC also accused the ticketing platform of providing material information, such as the prices of tickets, in an unclear and ambiguous manner. The manner in which the information was provided was described by the watchdog as "likely to cause the average consumer to make a transactional decision that the average consumer would not otherwise make”.
The case came before Dublin District Court on Monday morning. Remy Farrell SC appeared for Ticketmaster and told the court that he anticipated that "the case will be fully contested".
According to RTE, Farrell told the court that consumer witnesses and experts would give evidence in relation to the case.
Ronan Kennedy SC, representing the CCPC, sought a four-week adjournment to allow the parties to exchange disclosure.
Judge Halpin adjourned the case until 5 October for mention.
